Articles and Case Studies

In our experience, we can regularly achieve a significant (2x, 3x, 4x) improvement in operational performance. This article explains what we typically find and why this magnitude of potential upside exists in most organisations - if you know where to look.

Is the supply chain network underneath your strategy one you would design if you were starting from scratch?

Why capital projects underperform and how front-end planning can drive world-class success

Many leadership teams are making multi-million dollar decisions with only half the picture. The organisations that see clearly are pulling away from the pack.

Strengthening competitive position through manufacturing network optimisation

Improving OEE through reductions in unplanned downtime

Resetting the capital deployment framework to ensure that Capex was deployed to the projects with the highest ROI

74% Increase in Output Through Process Redesign and Targeted Capital Investment

Enterprise Cost Reduction Diagnostic | Large AU Health Insurer

End-to-end process redesign and pilot | Big-4 AU Bank

Improving productivity and 'time to yes' | Big-4 AU Bank

Improving Customer Service and Reducing Costs in a Collections Contact Centre | Global FS Business

Productivity and Automation | Big-4 AU Bank

Claims Process End-to-End Deep Dive | AU Health Insurer

Establishing Operational Excellence foundations for a major Australian Health Insurer

Improving productivity Wealth Management Operations | Big-4 AU Bank